Trust & Transparency Feature

Feedback That Works Both Ways.

Candidates review companies. Companies review candidates. Post-shift feedback with custom templates for each job type (doctors, nurses, vets, etc.). Choose public reviews for marketing or keep them internal for better hiring decisions.

app.hirepad.io/dashboard/candidates/123

Dr. Sarah Chen

Emergency Medicine • Locum Doctor

4.8

12 reviews

Reviews from Companies

Hospital A

Emergency Medicine - Jan 15

1 week ago

Excellent performance, very professional and punctual. Highly recommend.

Clinic B

General Practice - Jan 8

2 weeks ago

Reliable and knowledgeable. Good communication skills.

Platform Operator View

You can see all reviews—both from candidates about companies and from companies about candidates. This gives you complete visibility into marketplace quality and helps identify top performers.

247

Total Reviews

4.7

Avg Rating

89%

Response Rate

No Feedback = No Improvement

Without structured reviews, you're flying blind on quality

Who's Actually Good?

"We've placed 200 locum vets this year. Some are amazing, some are disasters. But we have no systematic way to track performance. We rely on informal chatter and memory."

— Veterinary Staffing Manager

Bad Clients Stay Hidden

"Nurses tell me informally: 'Don't send me there again, management was terrible.' But I have nowhere to record this. Six months later, I accidentally send them back. They quit."

— Healthcare Recruitment Director

Can't Prove Quality

"Clients ask: 'How do I know your workers are good?' We say 'Trust us!' But competitors show real reviews. We're losing business because we have no social proof."

— Staffing Agency Owner

Bidirectional Review System

Both parties rate each other after every shift. Build trust, improve quality, make smarter hiring decisions.

Candidates Review Companies

After working a shift

Overall Rating:
Management Quality:4.5/5
Work Environment:5/5
Equipment Quality:4/5

"Great team, excellent facilities. Would definitely work here again!"

Would return to this client
  • Helps you identify great clients to prioritize
  • Warns you about problem clients before sending more workers
  • Shows candidates you care about their experience
  • Can be made public for marketing (optional)

Companies Review Candidates

After each shift completion

Overall Rating:
Professionalism:4/5
Clinical Skills:5/5
Punctuality:3/5

"Excellent clinical skills. Arrived 10 minutes late but handled the shift well."

Would hire this candidate again
  • Build detailed performance history for each worker
  • Make better hiring decisions based on actual data
  • Identify top performers to prioritize for premium shifts
  • Keep reviews internal (never shown to candidates)

Classification-Specific

Different review criteria for doctors, nurses, vets, admin staff—not one-size-fits-all

Flexible Visibility

Make reviews public for marketing or keep them 100% internal for hiring decisions

Automated Requests

Weekly batched review reminders grouped by company—less intrusive for workers

Custom Review Templates by Job Type

Different roles need different feedback criteria

🏥

Nursing Review Template

For Registered Nurses, ENs, AINs

Rating Criteria:

  • Clinical Competence★ ★ ★ ★ ★
  • Patient Care Quality★ ★ ★ ★ ★
  • Medication Administration★ ★ ★ ★ ★
  • Documentation Accuracy★ ★ ★ ★ ★
  • Team Communication★ ★ ★ ★ ★

Additional Questions:

  • • Would you hire this nurse again?
  • • Suitable for unsupervised shifts?
  • • Any concerns or areas for improvement?
🐾

Veterinary Review Template

For Locum Vets, Vet Nurses

Rating Criteria:

  • Diagnostic Skills★ ★ ★ ★ ★
  • Surgical Competence★ ★ ★ ★ ★
  • Client Communication★ ★ ★ ★ ★
  • Emergency Handling★ ★ ★ ★ ★
  • Record Keeping★ ★ ★ ★ ★

Additional Questions:

  • • Would you book this vet for future locum work?
  • • Comfortable with after-hours emergency work?
  • • How did clients respond to this vet?

👨‍⚕️ Doctor Template

  • • Clinical judgment
  • • Patient bedside manner
  • • Prescribing accuracy
  • • Procedure competence
  • • Handover quality

🧑‍💼 Admin Template

  • • Customer service
  • • Phone etiquette
  • • Data entry accuracy
  • • System proficiency
  • • Attention to detail

🍽️ Hospitality Template

  • • Customer interaction
  • • Food safety compliance
  • • Speed of service
  • • Team coordination
  • • Presentation standards

Create unlimited custom templates for your specific classifications

View All Template Options

You Control Who Sees What

Flexible visibility options for different use cases

Public Reviews

Display candidate reviews of your clients on public company profiles. Perfect for staffing agencies building trust and marketing their network.

Great for:

  • Marketing: Show prospective candidates you work with great clients
  • Trust Building: Demonstrate transparency and worker satisfaction
  • Social Proof: Help candidates choose which shifts to request
  • Client Incentive: Clients improve working conditions to get better reviews

💡 Pro Tip: Enable moderation to approve reviews before they go public— filter out inappropriate content while maintaining transparency.

Internal-Only Reviews

Keep all reviews completely private—visible only to your internal team. Perfect for in-house recruitment teams managing their own temporary staff.

Great for:

  • Performance Tracking: Build detailed history without public exposure
  • Hiring Decisions: Use data to prioritize top performers for premium work
  • Problem Identification: Track consistent issues before they escalate
  • HR Protection: Document performance without legal risk of public reviews

💡 Pro Tip: Internal-only mode is perfect for hospital groups, veterinary chains, and other in-house teams who need performance data without external transparency.

Review System for Every Use Case

Staffing Agencies

Public reviews for marketing

Strategy: Enable public candidate→client reviews to showcase your network quality. Keep client→candidate reviews internal for hiring decisions.

Result: Prospective candidates see high average client ratings on your website and trust you place them in great workplaces. Meanwhile, you use internal performance reviews to prioritize top performers.

In-House Teams

100% internal reviews

Strategy: Keep everything private. Use reviews purely for performance tracking and hiring decisions across your multi-location organization.

Result: Build comprehensive performance profiles for locum workers. Identify top performers with high ratings across multiple shifts for premium coverage. No public exposure, just actionable data.

Hybrid Approach

Mix public & internal

Strategy: Public reviews for your top-tier clients (hospitals, premium practices) to attract quality candidates. Internal reviews for all placements to track performance.

Result: Candidates see glowing reviews for your best clients and actively request those shifts. You maintain performance data on all workers regardless of visibility.

Frequently Asked Questions

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