Compliance Tracking

Never Send an Unqualified Candidate Again

Automated certificate tracking with expiry alerts and classification-specific rules. Block bookings for non-compliant workers. Set it once, compliance runs itself.

your-agency.com/dashboard/certificates

Certificate Compliance

Track certifications and get automatic expiry alerts

247

Total Certificates

198

Valid

12

Expiring Soon

37

Expired

DBS Check

Dr. Sarah Chen

Expiring Soon
Classification:Emergency Medicine
Expires in 5 days

GMC Registration

Dr. James Wilson

Expired
Classification:General Practice
Expired 36 days ago
Booking Blocked

CPR Certificate

Nurse Emma Brown

Valid
Classification:Nursing
Expires: 10 Jun 2025

AHPRA Registration

Dr. Michael Lee

Expiring Soon
Classification:Locum Doctor
Expires in 12 days

Automatic Compliance Rules Active

Candidates with expired certificates are automatically blocked from requesting shifts. Classification-specific rules ensure each role has the required credentials.

One Expired Certificate = Massive Liability

Manual compliance tracking is a compliance disaster waiting to happen

The Spreadsheet Nightmare

"We track 300 nurse registrations in Excel. Someone's AHPRA expired last month and we didn't notice until the hospital called. Nearly lost the contract."

— Healthcare Staffing Director

Manual Checking Takes Hours

"Before booking any locum vet, I manually check 5-7 certificates. Veterinary council registration, indemnity insurance, police check... It takes 15 minutes per person."

— Veterinary Agency Manager

Workers Ghost You

"We email candidates asking for expired certificates. Half don't respond. Then they complain they're not getting shifts. We have no enforcement mechanism."

— Recruitment Coordinator

Automated Compliance That Protects Your Business

Hirepad's intelligent compliance system lets you review and approve certificates, then automatically monitors expiry dates, sends progressive reminders, and blocks non-compliant bookings.

your-agency.com/dashboard/compliance/rules

Certificate Requirements

Required Certificates

AHPRA Registration

Doctors

Mandatory

Professional Indemnity Insurance

Doctors

Mandatory

Police Check

All

Mandatory

CPR Certificate

Doctors, Nurses

💡 Tip: Mandatory certificates block registration. Optional certificates can be added later.

Step 1

Define Certificate Requirements by Role

Configure exactly which certificates are required for each job classification, employment type, or job category. Different rules for doctors vs nurses vs allied health.

  • Classification-based rules: Vets need RCVS, nurses need AHPRA, pharmacists need GPhC
  • Employment type filtering: Different requirements for locums vs permanent vs contractors
  • Mandatory vs optional: Block registration for mandatory certificates, encourage optional ones
  • Issue & expiry tracking: Capture dates for time-sensitive credentials
your-agency.com/dashboard/compliance/pending

Pending Certificate Approvals

AHPRA Registration

Dr. Sarah Chen

Pending Review
Uploaded 2 hours ago

DBS Check

Nurse Emma Brown

Pending Review
Uploaded 1 day ago

💡 Tip: Once approved, certificates automatically enter the compliance monitoring flow.

Step 2

Workers Upload & Admins Approve Certificates

Candidates upload certificates during registration. You receive instant notifications to review and approve each document. Once approved, certificates automatically enter the compliance monitoring flow.

  • Smart filtering: Candidates only see applicable certificates based on their profile
  • Instant notifications: Admins notified immediately when certificates are uploaded
  • Manual approval: Review and approve/reject documents before they enter compliance flow
  • Date validation: System validates issue dates are before expiry dates
your-agency.com/dashboard/compliance/reminders

Progressive Reminder System

Week 1
Sent

Certificate Expiry Reminder - Action Required

Tone: Gentle

Week 2
Scheduled

Important: Your Certificate Has Expired

Tone: Urgent

Week 3
Scheduled

URGENT: Renew Certificate to Continue Working

Tone: Critical

Automated System

System sends up to 8 reminders over 8 weeks. Escalating urgency keeps candidates accountable.

Step 3

Automated Expiry Detection & Progressive Reminders

Once approved, certificates enter the automated compliance flow. The system detects expired certificates daily and sends progressive email reminders to candidates—escalating from gentle nudges to urgent warnings.

  • Automatic detection: Daily checks of all approved certificates, marking expired ones
  • Progressive escalation: Weekly reminders with increasingly urgent language (8 reminders over 8 weeks)
  • Compliance protection: Automatic booking blocks when mandatory certificates expire

Enterprise-Grade Compliance Features

Everything you need to maintain 100% compliant workforce

Classification-Based Rules

Define different certificate requirements for each job classification. Doctors, nurses, pharmacists, vets—each sees only their required credentials.

Example: Locum doctors must upload AHPRA registration, indemnity insurance, and police check. Vets need RCVS, business insurance, and right-to-work.

Automatic Expiry Detection

System runs daily checks on all certificates with expiry dates. Automatically marks expired certificates and triggers reminder workflow.

  • • Daily automated scanning
  • • Instant status updates
  • • Zero manual checking

Progressive Reminder System

Sends up to 8 automated reminders over 8 weeks when certificates expire. Escalating urgency keeps candidates accountable.

  • • First reminder: Immediately on expiry
  • • Weekly follow-ups (7-day intervals)
  • • Escalating subject lines

Booking & Registration Blocks

Candidates can't complete registration without mandatory certificates. Expired certificates prevent shift bookings automatically.

  • • Registration gating for mandatory certs
  • • Pre-booking compliance checks
  • • Automatic enforcement

Multiple Certificate Types

Support for three certificate categories: qualifications, checks, and training. Each with appropriate validation logic.

  • Qualifications: Degrees, licenses, registrations
  • Checks: Police checks, working with children
  • Training: First aid, safety courses

Secure Document Storage

Private, encrypted file storage for sensitive credentials. Only authorized agency admins can view uploaded certificates.

  • • Encrypted at rest and in transit
  • • Role-based access control
  • • Instant upload notifications

Issue & Expiry Date Tracking

Capture both issue and expiry dates for time-sensitive credentials. Date validation ensures data integrity.

  • • Optional or required date fields
  • • Validation: issue date < expiry date
  • • Visual timeline indicators

Visual Status Indicators

Color-coded badges show certificate status at a glance: active (green), expired (red), awaiting approval (yellow), missing (gray).

  • • Instant visual compliance overview
  • • Status badges on candidate profiles
  • • Dashboard compliance summaries

Employment Type Filtering

Apply different certificate requirements based on employment status: locum, contractor, permanent, casual, part-time.

Example: Permanent employees need police checks. Locums need additional indemnity insurance.

Industry-Specific Compliance Tracking

Pre-configured certificate requirements for common staffing verticals

🏥

Healthcare & Medical Staffing

Track AHPRA registrations, specialty qualifications, indemnity insurance, immunization records, and police checks across doctors, nurses, and allied health.

Common Scenarios:

  • AHPRA Registration (mandatory, annual expiry)
  • Professional Indemnity Insurance (mandatory, annual)
  • Working with Children Check (mandatory, 5-year expiry)
  • Immunization Records (mandatory)
  • Specialty Qualifications (classification-specific)

Key Features Used:

  • Medical license/registration tracking
  • Specialty-based matching
  • Hospital credential requirements
  • Automatic AHPRA validation

Example: "We place 50 locum doctors monthly. Hirepad tracks all 300+ active registrations automatically. When an AHPRA registration expires, the doctor is immediately blocked from booking shifts until renewal." — Medical Staffing Agency

🍽️

Hospitality & Food Service

Track RSA, food safety certificates, allergy awareness training, and right-to-work documents for restaurant and catering staff.

Common Scenarios:

  • RSA (Responsible Service of Alcohol) - mandatory for bar staff
  • Food Safety Certificate - mandatory for kitchen staff
  • Allergy Awareness Training - recommended for servers
  • Right to Work - mandatory for all

Key Features Used:

  • Automatic RSA expiry reminders
  • Role-based certificate requirements
  • Fast onboarding for casual staff
  • Venue compliance protection

Example: "We manage 300+ hospitality workers. Hirepad's automatic RSA tracking eliminated 8 hours weekly of manual spreadsheet work." — Hospitality Staffing Director

🏭

Industrial & Construction

Track White Cards, forklift licenses, trade qualifications, high-risk work licenses, and safety inductions.

Common Scenarios:

  • Construction White Card - mandatory, 5-year expiry
  • Forklift License - mandatory for operators, 5-year expiry
  • Trade Qualifications - electrician, plumber, etc.
  • High-Risk Work Licenses - cranes, scaffolding, etc.
  • Site-Specific Safety Inductions - per workplace

Key Features Used:

  • Zero tolerance for expired licenses
  • Site access blocked without valid certs
  • Automatic compliance reporting
  • Client audit trail

Example: "Safety is critical. With Hirepad, we guarantee 100% compliant workers on every site. No expired White Cards, no exceptions." — Industrial Staffing Manager

See Your Entire Compliance Status at a Glance

Dashboard gives you instant visibility into workforce compliance health

Full compliance dashboard showing certificate status across all candidates

Compliance Health Score

Instant percentage showing how many workers are fully compliant

Expiring Soon Alerts

See which certificates are expiring in next 30/60/90 days

Non-Compliant Workers

Instant list of candidates with expired or missing mandatory certificates

Key Benefits

Why Teams Choose Hirepad for Compliance

Peace of mind through automated compliance management

Save Hours Every Week

Stop manually checking spreadsheets and chasing candidates for expired certificates. Automated monitoring and reminders handle the heavy lifting.

  • Daily automatic expiry checks
  • Progressive reminder system
  • Instant compliance status visibility

Eliminate Compliance Risk

Never place a non-compliant worker again. Automatic booking blocks and pre-shift checks protect your business and client relationships.

  • Automatic booking prevention
  • Pre-shift compliance verification
  • Real-time status tracking

Keep Candidates Accountable

Progressive reminders and automatic restrictions motivate workers to maintain current certificates without constant manual follow-up.

  • 8 automated reminder emails
  • Escalating urgency levels
  • Self-service certificate portal

Scale Without Headaches

Whether you manage 50 or 500 workers, the system handles compliance automatically. No additional admin overhead as you grow.

  • Unlimited certificate tracking
  • Bulk compliance reporting
  • Custom rules per classification

Frequently Asked Questions

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